Pets on planes, service dogs & emotional support animals: Erin Jackson unpacks the differences for URBO

Pets on planes, service dogs & emotional support animals: Erin Jackson unpacks the differences for URBO

Attorney Erin Jackson was recently interviewed by URBO about the distinctions between pets, service dogs, and emotional support animals. As airlines’ pet-related mishaps continue to make the news, some are considering alternative ways to get Fido to their destination. What are the differences between pets and support or service dogs, and what are the consequences of masquerading...

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How Provider Bias Harms Women in Pain

How Provider Bias Harms Women in Pain

A female ER patient cannot bear the burden of a provider’s biases.  It’s crucial that providers – especially those in the emergency or urgent clinical settings – critically examine each patient, without regard for the patient’s gender.  But what happens when these biases are unconscious (which they undoubtedly are in most...

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How to Focus on Treatment, Not on Your Title

How to Focus on Treatment, Not on Your Title

 I love my physical therapist, and I have the highest respect for the profession.  The best way to imbue that sense of professional loyalty and appreciation in your patients is to simply do a good job treating them.  Don’t tell them about what makes you great – show them.  Help them rehabilitate and accomplish their goals, and you’ll make them physical therapy loyalists for...

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How Health Insurance Companies Discriminate Against Women

How Health Insurance Companies Discriminate Against Women

Living in pain is horrific. Statistically, women are four times more likely to suffer from chronic pain than men.  Making an awful situation worse – many of these conditions are neglected or poorly understood, causing many women to suffer intractable pain for years before they find relief.  With insurance often denying coverage for these conditions, years of pain can also be financially...

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How to Obtain Informed Consent from Non-English Speaking Patients

How to Obtain Informed Consent from Non-English Speaking Patients

Patients who feel that they received treatment to which they didn’t consent may feel betrayed by their providers and distrustful of the medical system.  This does patients and providers a disservice, and it undermines the patient’s dominion over his/her body. "Patient autonomy" isn't a buzzword; it's a...

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How Your Patients Lose Their Identities, and How to Ensure You’re Not Part of the Problem

How Your Patients Lose Their Identities, and How to Ensure You’re Not Part of the Problem

My occupation was as a professional patient. 

It’s like having two full-time jobs and never being done with work.  It’s exhausting, time consuming, requires top-notch communication skills, and is a challenge each day.  You get no days off.  You have no coworkers.  You get no compensation.  Basically, it’s...

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